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ISO 9001:2008

What is ISO?
The International Organization for Standardization (ISO), established in 1947, is a non-governmental, worldwide Federation of national standards bodies from more than 160 countries, one from each country. ISO standards help raise levels of quality, safety, reliability, efficiency, compatibility, and interchangeability to organizations globally. ISO standards protect consumers and users in general of products and services and make their lives simpler.

ISO 9001:2008
Every business or organization is different and unique when implementing ISO 9001. It is left up to the individual business or organization on how they will meet compliance to the ISO 9001 standard. This means that GMRC can achieve compliance, while maintaining its identity and cultural direction.

The Basis of ISO 9001

  • Say what you do (by documenting your activities)
  • Do what you say (by training everyone to follow procedures)
  • Prove It (by using checklists, audits, and reviews)
  • Improve it (by using data generated from the processes – performance records, corrective & preventative actions) The Benefits Here are the ways GMRC, and in turn our clients and communities, will benefit;
  • Provides direction for GMRC through strategic planning of the Organization’s resources in conjunction with the needs and concerns of stakeholders;
  • Provides clear definitions of roles and responsibilities for management and employees, improving management and operational efficiencies within the organization, resulting in greater sense of pride and job satisfaction;
  • Policies, procedures, and records are in place to ensure quality service is continually being provided to all entities that with GMRC;
  • Departments will be working closer together, as they will be following the same procedures and principles;
  • Required documentation in place for succession purposes;
  • Implementation of measuring/monitoring systems allow for continual tracking of programs and services and identify areas for improvement, reduce costs and ensure deliverables are met on time.